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Aftersales Service Manager

Our Reference: J5195

Job Terms: Permanent

Location: South West

Salary: £50k

Job Category: Management

Are you currently working in an Aftersales and Service position and keen to diversify into a new market? As part of a major development of their Aftersales program, a leading brand within the marine sector is looking to add to its team with the hiring of a skilled Aftersales Service Manager. With no current 'brand standard' in place, this role will be tasked with the development of this crucial part of the business from an aftersales perspective. Reporting to the department head, this role will be instrumental in the planning, definition and execution of an international service offering that will span both the dealership base and work directly with the end user. You'll employ a team of 4 in-house service staff and will be expected to lead this team through their evolution. Following review of the current process, you will be expected to write a full forward business plan focussing around the following: - Development of a brand standard - Setup of a standalone warranty system - A dealer training programme With a totally international contact list, this role will shape the future of customer experience within the business, as it will be instilling a set of standards that will be expected to be upheld across the business As an individual, you will have gained experience in the development and growth of an international service department, ideally within the automotive, aerospace or commercial vehicle world. You will be a leader with an enterprising manner, able to understand how to profitably develop your department and lead the way in customer response and product supply. This is a huge oppotunity make a difference in a business that is leading the way in terms of product!!! On offer is a salary package of up to £50,000 plus a host of further company benefits. If this sounds like you, we would be very keen to speak in some more detail. Please Apply, or for further information, contact Ed on 02380 63339