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Route Manager

Our Reference: J5971

Job Terms: Apply Direct

Location: Europe

Salary: Dependent on Experience

Job Category: Management

The Navigate Travel Route Manager is pivotal to the successful operation of our flotillas across the MedSailors and Yacht Getaways products. As a functional Manager, you will oversee the operation and performance of your assigned route and manage a team of up to 25 professional skippers and crew. You will also manage the itineraries of your assigned route, product standards and any associated operational requirements. In this exciting role you will be responsible for and undertake the following: * Overseeing route operations and liaising with the Charter Accounts Manager with regards to engineering and damage reporting * Managing the weekly itineraries of the flotillas through supervision of the MedSailors Lead Skippers and Guest Experience Leaders, as well as the Yacht Getaways Skipper and Hosts. * Team Leader of all skippers and crew on your route, ensuring minimum standards are upheld and codes of conduct are adhered to * Oversee yacht check-in/out for your route flotillas; including maintenance, provisioning, cleaning and all required procedural documentation * Document all incident and damages in line with company reporting procedures * Incident and crisis management * Assist with fleet and staff planning, specifically logistics and human resource management * Manage relationships with port authorities, marina staff and third partners * Ensure charters are running effectively with regards to operational budgets * Working with Country Management and Guest Managers to address customer feedback * Weekly reporting to the Navigate Travel Product Manager REQUIREMENTS ESSENTIAL * RYA Commercially Endorsed Yachtmaster Offshore * RYA Power Boat Level 2 * Minimum of 3 years professional experience in the charter industry * Eligibility to work in the EU with a valid passport for the duration DESIRABLE * Strong and proven leadership skills * Extensive understanding of yacht systems and maintenance * Ability to work under pressure and proven experience with dynamic risk assessments * Proficient in Microsoft Office Navigate Travel is a travel holiday company, so it is, of course, essential that any candidate will share our passion for travel and value our customer experience. Location: Mediterranean To Apply: Please send your CV and cover letter directly to Navigate Travel: careers@navigatetravel.com Closing date: 20th January 2019 Please note all applications are received and managed by Navigate Travel.