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Country Guest Manager

Our Reference: J5065

Job Terms: Apply Direct

Location: Europe

Salary: Dependent on Experience

Job Category: Management

An exciting opportunity to join our expanding and multifaceted operations team based in Croatia or Greece. As the Guest Manager, you will be taking a lead in monitoring and ensuring delivery of the best guest experience possible for our brands MedSailors and Yacht Getaways, working closely with the operational team and local staff. Main Responsibilities - Weekly monitoring of route and brand finances and accounting - Managing check-in processes and guest arrival issues - Working closely with local partners to ensure the best service delivery possible - Monitoring guest experience across routes and maintaining feedback according to organisational reporting structures - Act as team leader for seasonal guest representatives to facilitate problem solving - Working closely with the Country Operations Manager to ensure smooth delivery of each charter week - Reporting to the Product Manager Desirable Skills or Qualifications - Previous tour management or hospitality experience - Sailing experience is beneficial - Proven organisational and administrative skills - Adept at problem solving and thinking on your feet - Outgoing and sociable - a natural people person - Passion for delivering holidays and experiences of the highest standard Navigate Travel is a travel holiday company so it is, of course, desirable that any candidate will share our passion for travel and value our customer experience. This is a seasonal position based overseas in Athens, Greece or Split, Croatia. To apply Please email your CV and covering letter directly to Navigate Travel via the 'Apply' button below